Xenia is in charge of distributing partner hotels into all the market segments and through different channels: GDS (Global Distribution System), web and corporate.
Xenia technology enables partner hotels to distribute the sell of their rooms via all of the most important GDS channels (Amadeus, Sabre, Travelport & Worldspan) and web portals at the same time, as well as via direct and indirect Xenia channels: businesses, TMCs, consolidators and others.
Hotel Connect by Xenia is primarily aimed at independent and medium-sized operators who would like to expand their chances to reach and gain the loyalty of customers by adding, besides the already consolidated sale channels, innovative tools dedicated to the corporate sector, managing both promotional prices reserved for particular periods and prices negotiated ad hoc for particular client companies.
Xenia Hotel Connect creates a meeting point between contracted hotels and TMCs where the demand and supply of hotel availability and prices are favoured and facilitated.
The system is based on a simple user interface that allows hotel facilities to enter rates and availability, as well as to manage all the sales support information (description of services, general information, etc.). All data are transferred to the channels in a transparent manner and in real time, making it possible for published information to be updated constantly.
In addition to taking care of the computer and technical aspects of the system, Xenia offers Rate Strategy and Payment Process services, and the management of the contents to be published.
Thanks to the knowledge of the market and the channels in it as well as their technological integration into a single system, the potentials of the entire distribution network can be exploited.
With Hotel Connect, a hotel can differentiate distribution and extend its visibility at worldwide level.
This software helps reduce update times of on-line channels and distribution, as well as risks of errors and overbooking. It is a tool that, therefore, optimises sale strategies. It enables to centralise inventories, to manage prices and availability from a single platform, and to set the sale rules and strategy on different channels, including the relevant web site
Competition on the web and the full visibility of offers have led to the need of constantly updating the offer on the part of hotels. The channel manager is used to manage on-line prices and availability with a single click, without intervening on the individual channels, thus rationalising and speeding up the distribution process. Thanks to the channel manager, the time that is necessary to update the inventories can be reduced, and the pricing strategies can be more and better controlled.
Xenia is integrated with the following channel managers:
- Be My Guest
- BookHow hotel
- Booking Evolution
- Easy Ram
- EzyYield- Travelclick
- GpDati Scrigno
- Hotel BB
- MM one BookingOne
- Profit Room
- SysDat Turismo
The hotel may ask its channel manager to connect to Xenia and automatically expand the distribution network. If the hotel does not have any channel manager, it can ask Xenia for information about supply and integration.
The so-called booking engine is the software installed on the hotel website that – on the one hand – enables users/customers to make reservations, and – on the other hand – enables the hotel to transform its site into a virtual business.
It enables hotels to better set their pricing policies and, by means of revenue management automatisms, to increase revenues.
It satisfies the customers’ need to easily and clearly find all the information that is necessary to choose the best accommodation solution.
In addition, the booking engine must be responsive, i.e. it must fit any display.
If the hotel does not have such software, Xenia – thanks to its deep knowledge of the market – can give the hotel assistance for choosing the most innovative and functional booking engines.
Thanks to the technological and consulting know-how, Xenia gives the possibility of creating mobile sites also through the incorporation of mobile booking engine software.
The mobile solution must meet some essential requirements: the website must be accessible to all users and must be responsive (adaptable to any device, smart phones, tablets, etc.). The hotel must guarantee the dynamism of adaptation of the contents, and the user must be able to use the mobile solution with the utmost simplicity. The contents must respond to effective communication criteria.